Employment Opportunities

• Execute directly or by delegation all executive and administrative duties in connection with the operation of the College.
• Steward the founding vision for the College.
• Establish and sustain an internal institutional culture consistent with the mission, vision, goals, purpose, faith, traditions, and strengths of the College.
• Articulate the College’s vision, mission, and values with external stakeholders.
• In collaboration with internal stakeholders, develop and execute the institution’s strategic plan.
• Foster an innovative environment that attracts and retains high-quality faculty, students and staff.
• Oversee institutional development matters, including College enrollment, alumni relations, and the securing of external funding support.
• Make policy recommendations to the Board on all matters that affect the College.
• Submit and administer the annual institutional budget.
• Ensure compliance with the institutional requirements of accreditors and local, state, and national agencies.

• A personal devotion to Christ evidenced by a godly life and the empowerment of the Holy Spirit.
• An earned doctorate or terminal degree.
• Administrative experience in higher education.
• Excellent communication and interpersonal skills.
• Demonstrated experience raising funds from private, state, and national sources.
• Strong leadership skills in strategic planning, fiscal planning, and people management.

• Master's degree in English, Mathematics, Communication, Humanities or Social Science
• Excellence in post-secondary teaching and administration;
• Curriculum development experience;
• Experience with planning, assessment, and evaluation processes

MISSION STATEMENT

Valor Christian College is a biblically based community of higher learning called to educate and equip Christian leaders in academic excellence, moral integrity, spiritual intensity, and physical purity, to be agents of change and models of character and to serve Christ professionally in the advancement of His kingdom.

JOB SUMMARY

This position serves as a principal source of information on administrative, academic, and procedural matters to students, faculty, and staff. Responsibilities include maintenance of student records, course scheduling, faculty communication, and other administrative tasks related to the current day-to-day operations and planning for future semesters. The goal is to meet the academic and administrative needs of our students and faculty in a customer-driven environment.

RESPONSIBILITIES

• Maintain student files, ensuring all personal and academic records are up-to-date and accurate in the student information system and hard copy versions.
• Following AACRAO’s Retention of Records Guide
• Monitor student records for compliance with academic regulations and program requirements for graduation.
• Oversee accuracy of all grades entered into Populi Student Management System.
• Produce reports as necessary.
• Evaluate transfer credits and process transcript requests.
• Participate in classroom scheduling, working closely with the Academic Leadership Team, Accounts Payable and CFO to verify class start and end dates, holidays affecting classes, faculty contact hours and room assignments, and course needs.
• Create terms and sections as well as register students in Populi.
• Work with the Academic Liaison for syllabus format and content.
• Create the academic calendar.
• Oversee course catalog; continually review all publications, websites, and portal for accuracy.
• Participate in preparation and reporting of statistical data (SEVIS, IPEDS, SARA, ODHE) to appropriate bodies.
• Advise international students
• Oversee course evaluations
• Provide technical and analytical support in the development of strategies for student records maintenance and records retention. Participate in implementation of such strategies.
• Perform clerical functions incidental to office activities.
• Provide FERPA training for new staff and faculty.
• Schedule and meet with new faculty for new faculty orientations.

REQUIREMENTS

• Bachelor’s required and minimum 3-5 years’ experience.
• Must be a self-starter and possess creative problem solving skills.
• Experience in registration processing and academic records management is required including utilization, and enhancement of student information systems.
• Excellent communication skill/leadership/organizational skill, planning ability, and proficient computer skills are needed (MS Word, Excel).

WORKING CONDITIONS

• This is a full-time position requiring occasional evening/weekend availability, usually for Orientation, graduation, or other recruitment events. Work is normally performed in a typical interior/office work environment. Very limited physical effort required. Very limited exposure to physical risk. PLEASE INCLUDE A COVER LETTER. NO CALLS, PLEASE.

Job Type: Full-time

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule: Monday to Friday

Ability to commute/relocate:

• Canal Winchester, OH 43110: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Registrar: 3 years (Required)
• Customer service: 1 year (Preferred)

Work Location: One location

MISSION STATEMENT

Valor Christian College is a biblically based community of higher learning called to educate and equip Christian leaders in academic excellence, moral integrity, spiritual intensity, and physical purity, to be agents of change and models of character and to serve Christ professionally in the advancement of His kingdom.

POSITION PURPOSE

The Student Financial Services Coordinator provides oversight for the Financial Aid and Student Accounts processes at Valor Christian College. This director is responsible to administrate staff and programs that assist students with billing, financial aid applications, and receipt of federal, state, and institutional funds that make it financially possible for them to attend VCC. This person has responsibility to ensure VCC is complying will all state and federal regulations.

Deliver exceptional, student-focused support to all students that interact with the Financial Aid, Finance Office, and One Stop Student Services while understanding the unique needs of increasingly diverse and traditionally underserved student populations and providing oversight for the day-to-day customer service operations through all available points of contact.

Develop an annual operating and communications calendar for One Stop Student Services designed to ensure optimal service to students throughout the calendar year.

Collaborate with campus partners in the oversight of a new One Stop Website in the way of design, content, and brand, and development of other marketing materials as needed.

Make recommendations to directors from student-serving units across campus for any operational or strategic changes that can improve the overall student experience.

Collaborate to enhance VCC’s ability to recruit and retain talented and diverse students by applying best practices in the development, implementation, and management of student services.

Regularly track and assess performance metrics and strategize ways to continuously improve customer outcomes and ensure that all VCC communities are served effectively.

Responsibilities include but are not limited to:

MANAGE AND LEAD STUDENT FINANCIAL SERVICES STAFF, OFFICE ADMINISTRATIVE BUDGET, AND ELECTRONIC/AUTOMATED SERVICES TO PROVIDE INFORMATION AND SERVICE TO STUDENTS

• Lead and train professional and student staff to provide excellent service and accurate processing of financial aid and billing services.
• Provide on-going training and support to ensure staff development growth and increased knowledge of institutional, state, and federal guidelines.
• Coordinate streamlined interdepartmental processes within the Student Enrollment Experience, including but not limited to Registrar, Engagement, Online, and Admissions.
• In collaboration with key leaders, develop and review office procedures maximizing accuracy, efficiency, productivity, and customer service.
• Coordinate installation, setup, and operation of various software systems used in the Student Financial Services Office.
• Coordinate timely completion of tasks.
• Conduct annual performance reviews.

MANAGE THE AWARDING OF FINANCIAL AID PACKAGES TO RECRUIT AND RETAIN STUDENTS AT VCC

• Develop and implement awarding and packaging policies to support enrollment goals and maximize the utilization of funds.
• Develop forms and publications to notify students of financial aid awards and procedures.
• Manage the counseling and financial advising for students and their families.
• Work with other offices to prepare invoice information for students (i.e. OneStop, Admissions, Accounting, Registration, Engagement, Housing).
• Coordinate authorization of financial aid funds to be disbursed to student accounts.
• Work with enrollment management team and third-party vendor to determine KPIs each year.
• Cross-train other members on the financial aid, student billing, and other student facing processes and policies.
• Create and provides data and/or reports on operations for tracking and evaluation.

ENSURE COMPLIANCE WITH FEDERAL, STATE, AND COLLEGE REGULATIONS

• Monitor students’ eligibility of financial aid funds.
• Attend federal, state, and professional financial aid and student billing information and training conferences.
• Keep current on federal and state financial aid programs, including interpretation, implementation, and compliance regulations, procedures and eligibility requirements.
• Monitor and provide oversite for the administration of the Federal Pell Grant, Federal Supplemental Educational Opportunity Grant, Federal Loan Programs, Minnesota State Grant and Loan programs, Federal and State Work-Study Programs, and VCC’s institutional grant, scholarship, and discounting programs.
• Develop consumer information and provide to students as required by federal regulation.

ENSURE COMPLIANCE WITH FEDERAL, STATE AND UNIVERSITY REGULATIONS

• Prepare annual FISAP (Fiscal Operations and Application for Funds) Report for U.S. Department of Education with assistance from Accounting and Registrar’s Offices.
• Send origination and disbursement records of Federal Pell Grants to the U.S. Department of Education’s Recipient Financial Management System.
• Assist in the submission of Financial Aid data for reports, the annual IPEDS report, and other requested data from enrollment, institutional research, and the registrar’s office.
• Prepare annual report for auditors and provide information and answer questions for annual audit.

MINIMUM EDUCATION AND EXPERIENCE

• Bachelor’s degree
• 5+ years of progressively responsible experience in a One Stop Student Services center or closely aligned stakeholder office, or an equivalent combination of education and experience.
• Knowledge of areas of Enrollment Management, including admissions, financial aid, registration, and orientation, as well as other areas, such as student billing.
• Demonstrated evidence of successful experience working with diverse populations and collaborating across institutional areas, commitment to diversity, equity, and inclusion.
• Proven leadership and supervisory skills, visionary and operational.
• Clear and confident communicator, possessing excellent written, oral, listening, and presentation skills.
• Self-starter, highly motivated, and detail-oriented.
• Strong project management, experience leading team projects.
• Analytical and skilled with using data.
• Relationship builder with an ability to develop internal and external relationships with students, families, and staff, and provides a high level of service across the University.
• Experience with operating budget management.

PREFERRED QUALIFICATIONS

• 5+ years of experience managing a One Stop Student Services office.
• Experience with implementation of a One Stop or similar integrated services operation.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of federal and state regulations pertaining to the delivery of financial aid funds for higher education.
• Experience with of technological resources including a wide variety of software programs and applications including but not restricted to university ERP systems, word processing, spreadsheets, and databases.
• Knowledge of federal tax forms and financial aid application forms.
• Skill in math and accounting procedures to reconcile student and financial aid fund accounts.
• Skill and experience in customer services to provide excellent customer care.
• Ability to communicate in verbal and written form to ensure shared understanding of information.
• Ability to manage multiple tasks and deadlines.
• Ability to deal with sensitive financial and personal situations of students and parents.

WORKING CONDITIONS AND FREQUENCY

• Exposure to repetitive motion of the fingers, hands, and wrists on a daily basis
• Work is performed in a Christ-centered environment

EQUIPMENT AND TOOLS

• Use of a PC and telephone, photocopier and facsimile machine approximately 95% of the workday

Valor Christian College employs qualified individuals regardless of race, color, national origin, sex, disability, age, marital status, genetic information, veteran status, familial status, and status with regard to public assistance. Individuals must be able to perform the essential functions of the position with or without reasonable accommodations.

• Analyze and evaluate strategic and targeted recruitment needs. Plan, implement, and report on enrollment programs addressing such needs.
• Serve as a core member of the Strategic Enrollment Management Team
• Assist in development of communication strategies to address prospective students, program and enrollment inquiries, application processes, and pre-registration phases of the Valor Christian College admissions process
• Ensure recruitment objectives, goals, budgets, policies, practices, and actions produce successful student recruitment results.
• Interpret complex data to inform and guide decision-making and coordinate these efforts collaboratively with the Administration.
• Works closely and develops partnerships with High School Principals and Counselors from the main feeders for recruitment purposes.
• Work closely with Financial Aid, Advising and the Registrar to enroll, register and package students.
• Work closely with faculty (and especially academic department chairs) to develop program-specific recruitment strategies, marketing collaterals and databases regarding prospective students.
• Create long and short-term planning and evaluation strategies of recruitment processes and programs.
• Coordinate efforts to maintain a strategic social media campaign used to engage prospective students and influencers.
• Manage content, revisions, and accuracy of departmental web pages, working in consultation with appropriate departments.
• Oversee the development and production of college-wide enrollment comparative reports.
• Work closely with the Provost to ensure that marketing and advertising strategies are effective and targeted to support the recruitment goals.
• Identify market demand and develop a corresponding strategy for recruiting in that arena, including distance learning.
• Maintain records of recruitment efforts to track progress and evaluate effectiveness.
• Direct the analysis and reporting functions of all recruitment efforts, statistics, measures, and outcomes.
• Supervise the personnel that works in the recruitment and admissions office.
• Chair and/or serve on designated committees as appropriate.
• Attend and participate in admission-related campus events as needed, helping with coordinating events as needed.
• Serve as the primary backup for recruitment travel if the recruiters are away or at other recruitment events.
• Perform other related duties as assigned.

• Bachelor’s degree in student services, business, education, marketing, or related field (Preferred).
• Four years progressively responsible experience in admissions/recruitment, or related student service area.

• Experience with and a demonstrated commitment to enhancing diversity and working with a multicultural student population.
• Experience in using social media as a platform for recruitment is very desirable.

• Must display a high level of initiative and motivation to achieve institutional goals, provide excellent customer service, and enroll qualified students. Incumbent must be able to use data to inform decision making regarding recruitment, admission, financial aid, and retention in the application of an enrollment strategy.
• Must have the ability to effectively cultivate and maintain significant working relationships with all internal institutional areas of the college as well as community members and organizations to support the enrollment growth of the college.
• Ability to maintain an established work schedule including evenings and weekends, and travel to all service areas and campuses as needed
• Superior Customer Service skills and abilities
• Excellent communication (both written and oral) skills are essential; superior listening skills are also critical.
• Demonstrable interpersonal and organizational skills, and ability to work with students, staff, faculty and other constituents.
• Highly motivated and detail-oriented; work as a member of a team.
• Demonstrates integrity and ethical behavior in all interactions.
• Self-starter; ability to multitask; requires minimal supervision and oversight.
• Ability to work under pressure and meet deadlines.
• Must be extremely organized with a focus on details and the ability to follow through projects to successful completion.
• Proficiency with computers and related software and applications.

• This position may require traveling.
• No or very limited physical effort required;
• Must occasionally lift and/or move up to 25 pounds;
• No or very limited exposure to physical risk.

• Work is normally performed in a typical office environment.
• If required must be willing to work evenings and weekends.

• Education: Environmental Science Instructor - Master's Degree or higher required, with 18 hours in a Natural Science
• Experience: Must have a minimum of four years in the field

• Project a professional image and provide outstanding customer service
• Keep commitments, meet deadlines, and achieve demanding results
• Organize and execute around multiple priorities
• Communicate effectively, both orally and in writing
• Speak effectively to both large and small groups of people
• Prepare and conduct effective presentations
• Demonstrate excellent listening skills
• Cooperate and collaborate as a member of a team
• Excellent leadership and motivational skills
• Strong training skills
• High ethical standards
• Use Microsoft Word, Excel, and PowerPoint to prepare and maintain records, correspondence, reports, and other data

• Assists with use of library catalog, databases, and other tools; helps locate and evaluate books, articles, and other materials for use in assignments and research;
• Assists patrons in using library equipment including audiovisual machines, photocopiers and equipment for the disabled as needed.
• Assists with library outreach as acting liaison with other college divisions as assigned.
• Participates in collection management of assigned subject areas: uses professional publications to select appropriate books and other materials for purchase; reviews existing collection to determine materials for de-selection; performs physical weeding of collection.
• Utilize professional publications to select appropriate books and other materials for purchase.
• Reviews existing collection to determine elimination and physical de-selection of materials.
• Teaches library research skills and conducts library research consultations, and/or (private sessions) as part of reference service.
• Provides reference services to students, faculty, and staff.
• Assists with formulation of research strategies.
• Enforces library policies and management of library environment.
• Performs other duties as assigned.

• Master s degree in Library Science from an institution accredited by the American Library Association is required.
• Must be able to assess current operations in an effort to develop practical action programs to improve departmental functions.
• Excellent oral and written communication skills and effective interaction with all students, personnel and guests.
• Must be able to work well with culturally diverse environments and backgrounds and handle all situations courteously with tact and diplomacy.
• Must possess excellent analytical and problem-solving skills, be flexible and innovative.
• Must be familiar with the Internet, academic databases, and other current library technologies.